Draft policy
This policy has been prepared for review and is not yet in effect. Until it is published, the Terms of Service apply.
01Overview
PapelShip hosts stores operated by independent merchants. Merchants keep ownership of the products and content they upload and are responsible for having the rights to sell them. We respect intellectual property rights and act on valid notices of infringement.
02Reporting Infringement
If you believe content on PapelShip infringes your copyright or trademark, send a notice to [email protected] or through our Report Abuse page. Your notice should include:
- Your name, organisation (if any), postal address, email address and phone number.
- A description of the work or trademark you believe is infringed.
- The URL of each store page, product or file you are reporting.
- A statement that you believe in good faith the use is not authorised by the rights holder, its agent or the law.
- A statement that the information in your notice is accurate and that you are the rights holder or authorised to act for them.
- Your physical or electronic signature.
03What Happens Next
We review each complete notice. Where appropriate we remove or disable access to the reported content and notify the merchant, including a copy of the notice with personal contact details removed where the law allows.
04Counter-Notices
If you are a merchant and believe content was removed by mistake or that you have the right to use it, you may send a counter-notice to [email protected]. Include the content that was removed, the reason you believe the removal was wrong, your contact details and your signature.
We may share your counter-notice with the person who reported the content and may restore it unless they tell us they have started legal action.
05Repeat Infringers
We may suspend or terminate the accounts of merchants who repeatedly infringe intellectual property rights, in line with our Terms of Service and Acceptable Use Policy.
06Misuse of Notices
Submitting a notice or counter-notice that you know is false can have legal consequences. We may decline notices that appear abusive, incomplete or intended to harm a competitor.
07Contact Us
- Legal Team: [email protected]
- Abuse Reports: [email protected]