Privacy Policy
Last updated:
Introduction
Your privacy is important to us. This privacy policy explains how PapelShip ("we," "our," or "us") collects, uses, and protects your information when you use our platform, including enterprise license management (qPapel) and digital storefront services. By accessing or using the platform, you agree to the practices described in this policy.
Personal Information
When you create an account, make a purchase, subscribe to our qPapel service, or contact support, we may collect personal information such as your name, email address, contact details, company information, and identity verification documents required for compliance purposes.
Usage Data
We automatically collect information about how users interact with the platform, including device information, IP address, geolocation data, log files, access times, browser type, pages viewed, and general usage patterns.
Financial and Payment Data
When you make purchases or transactions through PapelShip, we collect payment details processed securely through third-party processors (such as Stripe, PayPal, WeePay, and cryptocurrency gateways), transaction history, amounts, dates, and crypto wallet addresses. We do not store full credit card numbers.
License and API Data
For qPapel license management services, we collect license keys, associated metadata, hardware identification (HWID) information for license binding, API usage statistics, validation attempts, application versions, and reseller commission data.
Store and Product Data
When you create a store or list products on PapelShip, we collect store branding information, product listings, descriptions, pricing, uploaded files, and store configuration preferences.
How We Use Your Information
We use collected information to provide, maintain, and improve our platform. This includes processing transactions, generating and validating license keys through qPapel, managing accounts, calculating commissions, communicating important updates, detecting and preventing fraud, ensuring security, complying with legal obligations, and providing customer support.
Data Security
We implement robust technical and organizational security measures to protect your information. This includes TLS/SSL encryption for data in transit, AES-256 encryption for data at rest, regular security audits, role-based access controls, and continuous monitoring systems designed to prevent unauthorized access. While we take reasonable steps to protect your data, no system can guarantee complete security.
Sharing of Information
We do not sell your personal information. Information may be shared with certified service providers who help operate the platform, process payments, or deliver products, as well as shared between store owners and buyers to facilitate transactions. We may also disclose information when required by law, subpoena, or to protect our rights and safety.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, provide services, comply with legal obligations, and resolve disputes.
Your Privacy Rights
Depending on your location, you may have rights related to your personal data, including accessing the information we hold about you, requesting correction of inaccurate information, requesting deletion of personal data, restricting processing, objecting to marketing, or receiving data portability. Requests can be submitted through our support channels.
Cookies and Tracking Technologies
Our platform uses cookies and similar tracking technologies to enhance user experience, remember preferences, and analyze website and platform performance. Users can adjust browser settings to control or disable cookies if preferred.
Third-Party Services
Our platform may integrate with third-party payment processors, external tools, or partner services. These services operate under their own independent privacy policies and data handling practices.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or services. Updated policies will be published on this page with a revised date.
Contact Us
If you have questions about this privacy policy or how your data is handled, please contact us:
Privacy Team: privacy@papelship.com
Support: support@papelship.com
